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marumo.kmarumo.kagiso marumo.kmarumo.kagiso

1 reviews | Active since Aug 2016

29 Sept 2016, 14:19

Why're you selling ****s?

<p>I bought this Adidas Berlin Backpack in February and in less than two months the handles started tearing off. Couldn't take it back because of you return policy and what not...but I'm really disappointed by that product. I don't trust sportscene with sportswear anymore and I cannot continue to buy sportswear from your shops anymore. I spent alot of money for that backpack. </p>

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Replies (5)
Sportscene
Sportscene's reply29 Sept 2016, 16:09
Official

Good day Kagiso Marumo

We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We would like to pass your details on to the manager who will be in touch with you directly to sort this out.

Please provide the name of the Sportscene branch where you purchased the backpack from?

Thanks,

The Sports team

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marumo.kmarumo.kagiso marumo.kmarumo.kagiso's update30 Sept 2016, 08:15
Reviewer Update

Hey, thanks for getting back to me. I purchased it online. Kagiso Marumo, ********** .

Sportscene
Sportscene's reply30 Sept 2016, 09:39
Official

Good day Kagiso Marumo

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sports team

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marumo.kmarumo.kagiso marumo.kmarumo.kagiso's update30 Sept 2016, 09:56
Reviewer Update

May I ask how I'm going to be assisted?

Sportscene
Sportscene's reply30 Sept 2016, 12:26
Official

Good day Kagiso Marumo

We will be in touch with you as soon as possible to discuss the outcome of this situation.

Thanks,

The Sports team