Waste of F#ckin time!!!

Went to the Golden Acre branch and what utter bull! Nothing which was advertised was in store! I stood there since 6 am this morning and for what? The cheapest takkies was a pair of glittered Vans at R 399. What happened to the R 199 Nikes which was advertised everywhere! People nearly fought because of others disregard for the queue and when the doors opened, nothing. The manager advised the customers before they opened up shop that they should not expect to see in the store what they saw online and that the shoes at R 199 are online only. Now to my knowledge, the adverti*****t said in selected stores, but it is at none of your stores. I am disgusted in the manner that this was done and how much thought was not put into this. It is not the first time that this happened and most probably no the last.

Also, I am a customer whose account is in good standing with you and yet when I ask for a limit increase I am declined. I pay you on time, every time and when I seek your assistance and request to speak to certain people, I am brushed off and messages are given by an agent. Are your team leaders too senior to deal with customers? I feel like closing my account and callinig it a day!