BM
Bongani M

1 reviews | Active since Jun 2016

27 Feb 2018, 11:27

Violation of Consumer Rights

I bought a Cell Phone in Lephalale and after just 6 months the phone doesnt want to switch on anymore. I want to take the Phone in as its still on warranty only to be sent away with the phone and told to come back next month as they are busy and dont have time to be looking at old phones.

The seles person was very unfriendly and very disrespecting. Now I'm forced to go buy a new phone as I cannot be with thought a working phone for more than a day due to the work I do. This campany should be taken to AFSA for review.

0
Replies (1)
Sportscene
Sportscene's reply27 Feb 2018, 11:57
Official

Good day Bongani Masilela

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team