TM
Tshepo M

1 reviews | Active since Jan 2018

20 Mar 2018, 13:19

Very,Very Rude.

Very, Very bad customer service!!!

I called Sportscene Festival Mall branch to inquire about a product i saw online as stock is only available at their shop, someone picked a call and put it down while I was kept holding for 30 minutes. I could hear the sound in the shop and shop assistant making noise, I then tried again but kept on cutting my call because i want to send someone to purchase A sneaker for my Brother's birthday.

0
Replies (1)
Sportscene
Sportscene's reply04 Apr 2018, 14:12
Official

Good day Tshepo Mathibela

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team