1 reviews | Active since Aug 2014

30 May 2016, 07:07

unsatisfactory service

<p>I emailed sportscene tfg about two weeks ago informing them about the puma sneakers I bought that is physically hurting my feet, I got blisters from the back of my ankles just wearing them once and I could not even reach my destination in them. I still have not recieved a reply from anyone since. I went to the store in three rivers and told the ladies there about my situation and they said they can not assist me since I have already worn the shoes even if Im not happy cause I wont be able to wear them again. I took it upon myself to write a reveiw on hellopeter since I could not get any help from tfg. I had an account with tfg before and I never experienced any problem but it seems their service is deteriorating and as a result it makes us customers unhappy and will take our business else where. </p> <p> </p>

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Replies (1)
Sportscene
Sportscene's reply31 May 2016, 13:44
Official

Good day bokang

We are sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our customers. We've passed your details on to the manager who will be intouch with you directly to sort this out.

Thanks

The Sports Team