ML
Mosa L

1 reviews | Active since Jul 2017

18 Jul 2017, 20:13

Unprofessionalism at it's best- TFG

<p>I paid up my debt with Sportscene on September 2016. I paid a settlement amount of R415 using EFT in store because I was not aware the debt was already handed to their attorneys. When I drew my credit report after a few months this account still reflected and thats when I consulted TFG customer care and was told that the account was handed over to the Easton Berry attorneys but when I contact these attorneys they say the account is not with them. So I guess The Foschini Group is saying I still owe them yet they don't know who I should pay to. This is so unprofessional and it is holding me back in so many ways. I cannot settle an account and yet 10 months later I still have a cloud of a bad payer hanging over me.</p>

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Replies (1)
Sportscene
Sportscene's reply19 Jul 2017, 10:58
Official

Good day Mosa Leballo

We’ve passed your feedback on to our customer service department who will see to this as soon as possible. They’ll be in touch with you directly with an update.

Thanks,

The Sportscene team