AS
Anthea S

1 reviews | Active since Nov 2017

30 Nov 2017, 21:10

Unacceptable Service!!!!!!!

Hi, I am not one to usually complain. I have worked in a retail environment before and know how draining it is. The service at Sportscene Canal Walk is unacceptable, there are no staff on the floor that asks if you need assistance, you have to walk after them in order for them to assist you. This is the second time i walked out of Sportscene Canal walk empty handed because of no service. There were other people complaining as well, please do something about this TFG.

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Replies (1)
Sportscene
Sportscene's reply01 Dec 2017, 12:33
Official

Good day Anthea Smith

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team