AP
Akash P
1 reviews | Active since Dec 2013
09 Oct 2019, 20:23
Unable to checkout items
From last week I have been trying to make a purchase online and I cannot get the checkout option. When I phoned in for assistance your agents tried helping and told me to try adding the items and signing on. Use different browser. I use Google Chrome. To make one purchase is such an issue. I would go to the store but all the stores will advise to shop online and they never have stock. What's the point of having an online store when you can't purchase. My friend had the same issue and we have been trying for a few days
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Replies (4)0
Replies (4)
Sportscene's replyOfficial
10 Oct 2019, 16:27We’ve passed your feedback on to our customer service department who will see to this as soon as possible. They’ll be in touch with you directly with an update. Thanks,The Sportscene team
Sportscene's reply10 Oct 2019, 16:27
Official
We’ve passed your feedback on to our customer service department who will see to this as soon as possible. They’ll be in touch with you directly with an update. Thanks,The Sportscene team
AP
Akash P's updateReviewer Update
23 Oct 2019, 08:16Till current date, 23/10/2019 my query is still pending. How do I even use my vouchers? I want to purchase items in store but none of the Sportscene have sizes and they recommend that I shop online, now I shop online and I get this issue. This whole get "R1500 voucher when you open an account" seems like a way to get customers and after that the client has to have issues and then vouchers expire. Is it so hard to get one order done online?
AP
Akash P's update23 Oct 2019, 08:16
Reviewer Update
Till current date, 23/10/2019 my query is still pending. How do I even use my vouchers? I want to purchase items in store but none of the Sportscene have sizes and they recommend that I shop online, now I shop online and I get this issue. This whole get "R1500 voucher when you open an account" seems like a way to get customers and after that the client has to have issues and then vouchers expire. Is it so hard to get one order done online?
AP
Akash P's updateReviewer Update
03 Nov 2019, 07:05Any feedback on my issue? Everyone who calls keeps telling me they have escalated the issue and no feedback. Till date I have not received any vouchers. If you go to a store to check they will phone and say my query is pending
AP
Akash P's update03 Nov 2019, 07:05
Reviewer Update
Any feedback on my issue? Everyone who calls keeps telling me they have escalated the issue and no feedback. Till date I have not received any vouchers. If you go to a store to check they will phone and say my query is pending
AP
Akash P's updateReviewer Update
19 Nov 2019, 11:23Thanks for "all" your feedback. I have closed my account!!!
AP
Akash P's update19 Nov 2019, 11:23
Reviewer Update
Thanks for "all" your feedback. I have closed my account!!!