Train your consultants. Teach them how to speak with people. Keep records on the system, u can't be calling one person over 3 times a days unless you benefit something from it.

I have an account with Sportscene. Due to financial reasons which I made them aware of, I could not pay my full installment amount for this month. I have communicated this with over 5 of their consultants but it seems like I am not being heard or this is how you treat clients. I have already made arrangements, I have told you that I will make the payment at the end of September but you guys just won't stop calling me. I receive about 10 calls a day from different consultants wanting to make payment arrangements. Some are so rude, they insist on doing it even after informing them that I have been assisted. I regret opening an account with you. All these unnecessary calls will be billed on my account. This is a *******!!! I'm annoyed honestly