TFG online shopping delivery

I placed an online order on 26 April 2020 for 4 items as a birthday gift from Sportscene. Up until today I only received 2 of the items and still waiting for any sort of correspondence about receiving the other 2 item. I find it so strange that I ordered and paid for the 4 items together but I'm receiving them 2 at a time. And at 2 week intervals. The online tracking system is pathetic, unreliable and grossly outdated. The very first item I received was the incorrect size from the size I ordered. I sent an equiry email to customer service using my order number as the subject on 25 May 2020 but haven't received any acknowledgment of that email. I will never use their online shopping service again. First and last