terrible service and *********** staff

<p>on the 26th of june 2016 i had reported my phone faulty and it was takenin for a warranty assesment @ sportscene promenade, i phoned on the 18th of july to check if they had fixed or had any feedback on the phone i spoke to charlie who abruplty told me that im supposed to wait for 30days and gave me the dont call us we will call you line, this was something new as im under the information it takes 21 days for feedback on any faulty devices,on the 24th i called again spoke tom tauqic who confirmed that i can come in to pick up the phone, so kast week wensday i went to pick up the phone spoke to charlie who told methat mtn was closed he neede a claim number in oder for me to be ale to get the phone ,same week sunday i went to pick up the phone and was in shock that i got the same faulty phone back that was alledgedly fixed but it was still not working and what made more furious is that no one knew what was going on rochelle was helping me and she filled in another form 4 warrantly assesment again bare in mind ive been waiting fo more than 30 daysto getpoor service and lack of compassion,what ****ed me more off is that none of your staff look like thry know hat they doing and they just dont care that they are giving cutomers ****py service.ive had my account for close to 5 years now this is the worst service ive ever recieved,i wouldnt advice anyone to buy phones from sportscene promenade</p>