Terrible Horrific Customer services

Hi Im really so upset with the customer services I had receive from Sport scene Gateway I went to do some shopping if I remember correctly it was the 24/01 morning I was told by the floor assistant that im Drunk.she even started swearing at me inside the shop it was very bad in such a way that everybody in the shop was looking at me she even told me im crazy infront of her store manager ..I did log a formal complaint with the store sent them an email on they webset but up till today no one had even called .email or text me to apologize