Terrible customer service from SportScene / TFG brand!

<p>On the 18th June 2016 I visited Sportscene Bayside mall, I saw a Nike Air Max Tavas shoe I liked which I’ve been wanting for a while, unfortunately they did not have my size. I asked the sales guy to see which store might have my size 9. He checked and Cape Gate had it. He mentioned it will take 48hours and there’s a R30 movement charge, which I was happy to pay for. 10 days later (28th June 2016) I called the store and managed to come through to the same guy. He then advised me no Sir we haven’t received the shoes as yet but it will be coming soon, he then called me a few days later (cant remember the day) to advise me they still have not received the shoe, at that time I was already upset and asked to speak to a manager at the store, Aredene said she is the assisting manager there and she will be able to assist me. She then informed me that the shoe is apparently not coming from Cape Gate anymore but instead Mthatha which is not in this region and it might take up to 3-5 working days. On the 5th Day (8th July 2016) she called me at 10am with negative news, she said theres a delay and the shoe will only arrive on Monday the 11 July 2016 and she will also waive the R30. I have just received a call from Ardene (@16h27) to say the shoe has finally arrived and they are only willing to give me a R100 off from the shoe for the wait. All I can say is the service I’ve received is shocking and not where it's supposed to be! I am seriously considering closing my TFG account. </p>