RVDs
Ryan Van Der sandt

1 reviews | Active since Nov 2016

05 Nov 2016, 15:12

Terrible costumer service

<p>stepping into the store thinking twice if I should purchase or not, observing the length of the queue.</p> <p>i decided to to wait in line as I needed the bag.</p> <p>as I approach the font of the line , to find that the reason for the long queue is that only one till is operating and two other staff members are chatting and not helping at all.</p> <p> </p> <p>this is very bad service for a busy store on Saturday .</p>

0
Replies (1)
Sportscene
Sportscene's reply06 Nov 2016, 08:35
Official

Good Day Ryan

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team