BB
Botho B

1 reviews | Active since Jul 2017

25 Jul 2017, 00:11

Stop ripping people off

<p>Something that I experienced at one of your stores that is still troubling me : I bought a phone at sportsscene in JHB CBD, the phone had a manufacturing fault. I took it back. After almost an hour of conflict, fortunately(I'm a techie)I was able to convince the staff that it was indeed a manufacturing fault.</p> <p>They gave me a new phone, as I was in the process of getting the phone, I noticed something pecu****, one of the staff member took the phone that had a manufacturing problem and placed it on the display for reselling. I hope the less tech savvy people(our moms and grand mothers, the elderly) were not exploited to phones that the staff know that there is a problem.</p>

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Replies (1)
Sportscene
Sportscene's reply25 Jul 2017, 11:29
Official

Good day Botho Blade

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We would like to pass your details on to the Area manager, who will get in touch with you directly.

Please provide the name of Sportscene branch in JHB CBD you were at?

Thanks,

The Sportscene team