YB
Yvonne B

1 reviews | Active since Oct 2013

19 Jan 2018, 14:17

STINKING ATTITUDE OF SALES ASSISTANT

Hellopeter did ask why we only rate mostly on bad service. Because my experience at Sportscene Zevenwacht, the lady who was suppose to assist customers like myself in ladies jeans department, had such a horrible attitude. I asked for highwaist jean, she showed no interest in helping. I dug under pile of clothes and found one and this time i asked if she works there so i can ask if they have more sizes of the one i found, with such lack of enthusiasm, she said that was the last pair. The thing that ****ed me off was when afrikaans lady walked in, she enthusiastically walked to her and asked if she can help her with something and she went over the counter and look for whatever the lady was looking for and soon that lady was out of the store. If it is the attitude you train your stuff to treat your customers there in Zevenwacht Sportscene. And you young lady, when we there to buy for, we are not inconveniencing your space, we are not there to bother you in your secluded space. Or you can wear a t-shirt saying you only help your certain kind of people so we dont have to be victims of your stinking attitude .

0
Replies (4)
Sportscene
Sportscene's reply19 Jan 2018, 15:44
Official

Good day Yvonne

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team

YB
Yvonne B's update30 Jan 2018, 12:04
Reviewer Update
Thanks for your response, but your so called manager has not tried to contact me not that i am shocked because those sales assistants get the same attitude from him or her .
YB
Yvonne B's update30 Jan 2018, 12:04
Reviewer Update
Thanks for your response, but your so called manager has not tried to contact me not that i am shocked because those sales assistants get the same attitude from him or her .
Sportscene
Sportscene's reply30 Jan 2018, 13:36
Official

Good day Yvonne

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sportscene team