BS
BV S
1 reviews | Active since Mar 2019
30 Mar 2019, 14:02
Sportscene / TFG incompetence
I am actually so gatvol! this is the 2nd time I buy an e-gift card online and then it doesn't work - both times they were more than R1000. Either Sportscene Lusikisiki is staffed by *********** staff. Or your e-gift card system is designed to frustrate customers. And your call centre just calls the store and tells me to wait for them to sort it out - with no timelines or accountability. You will wait forever for an "area manager" to call you back because they never do.
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Sportscene's replyOfficial
01 Apr 2019, 12:59 Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Sportscene team
Sportscene's reply01 Apr 2019, 12:59
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Sportscene team
BS
BV S's updateReviewer Update
01 Apr 2019, 13:04I sincerely hope an area manager actually calls this time.
BS
BV S's update01 Apr 2019, 13:04
Reviewer Update
I sincerely hope an area manager actually calls this time.