MK
Maggy K
1 reviews | Active since Apr 2014
09 Jun 2019, 11:04
Sportscene TFG cancelled my order without any notification
Hi, I placed and order on the 2nd of June 2019. And the same product I ordered was still in stock during the week, now on the 8th when I track my order, It says order was cancelled by TFG. they cancelled my order without notifying me. This is unacceptable because it is for the second time they do this to me. In November 2018 they canceled my order without notifying me, and I had to call them to ask what was the reason. This is a very poor customer service so far.
Helpful (0)
Replies (2)0
Replies (2)Sportscene's replyOfficial
10 Jun 2019, 09:06We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team
Sportscene's reply10 Jun 2019, 09:06
Official
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team
MK
Maggy K's updateReviewer Update
12 Jun 2019, 19:20Hi, I have not heard anything from your team. When can I expect any feedback?
MK
Maggy K's update12 Jun 2019, 19:20
Reviewer Update
Hi, I have not heard anything from your team. When can I expect any feedback?
