Sportscene's Impressive Service

<p>Hi</p> <p> </p> <p>I had a query with Sportscene, it was not necessarily a complaint but rather a request for assistance about something I was unhappy about.</p> <p> </p> <p>If they assisted me I knew that it would be an extended courtesy. And as I do most of my sneaker shopping at their stores I was expecting them grant me my request.</p> <p> </p> <p>Even though I was a bit stubborn in my expectation for a "yes" regarding my request and thinking that I'm not going to take a "no" from Sportscene, their service completely surprized me.</p> <p> </p> <p>So I'm sharing this as a personal testimony that "CUSTOMER SERVICE" is still presented at its best at Sportscene (or atleast in my experience).</p> <p> </p> <p>I had forwarded a detailed email complaint and received a polite and positive response from a Mr Nicholas S. Naidoo who is believed to be the Area Manager of the Golden Acre (Cape Town) Sportscene Branch.</p> <p>Clearly Mr Nicholas S. Naidoo is more than fit for his postion and I commend his service, thank you.</p> <p> </p> <p>To complete the transaction I queried, I further had to report to the store (Golden Acre Cape Town) and was assisted by Jody. She was beyond polite and honestly she deserves some recognition.</p> <p> </p> <p>The service was literally beyond my expectation in a time or world where customer service is not often practiced by businesses enough.</p> <p> </p> <p>So thank you again.</p> <p> </p> <p>Best Regards</p> <p>Nathan (Very Happy Customer)</p>