Sportscene Rejects

I bought 3 items through lay-bye at Sportscene in Galleria Mall, a tshirt and tracksuit. After wearing the tshirt nothing more than 3 times it developed a defect and the level of disappointment led me to return all the bought items. I was disgusted by the treatment that I received at the store by both the store manager (Christene) and area manager (Chantell) blatantly refusing to reimburse me in the same way that I had purchased the goods. I was asked to produce a cash slip as my sale was apparently not in their records, take their gift card for the tshirt only or leave. I was accused of lying about wearing the tracksuit, which after inspection by them had a defect aswell. I was disrespected and questioned for buying at the store in the first place. After expressing my dissatisfaction I was accused of causing disruption and threatened to be thrown out of the store. The quality of their adidas products is pathetic, the manager validified this fact by acknowledging that their t-shirts were being returned in numbers. The managers were very comfortable in not feeling any obligation to assist me. I was made to wait, repeat the same old tale with no result. The whole store has been *****ed in my eyes Sportscene has lost a customer for life. I am still sitting with the defected products and I want my money back! I will not rest until I receive the service that I deserve.