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Simphiwe T

1 reviews | Active since Sept 2019

25 Sept 2019, 16:12

Sportscene online purchase troubles.

I purchased jeans on Sportscene online, and they were available and in stock. Fast forward two days later they sent me an SMS stating they cancelled my order due to insufficient stock mind you I was going to attend my sister's wedding so I had made the perfect clothing combination. Now they have been giving me the run around with my refund and it has been over a week. They have completely denied me the opportunity to make other plans, I'm really upset with the treatment they gave me and they completely ruined my plans. So if you are looking to purchase something on their online platform do so with precaution. As I still wait for my money over a week later and my sister's wedding has already passed so I'm completely unsatisfied.

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Replies (1)
Sportscene
Sportscene's reply07 Oct 2019, 13:33
Official
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this.  They will be in touch with you as soon as possible to assist.  Thanks,The Sportscene team