SPORTSCENE IS PATHETIC!!!!

I had made an online purchase on 5th July 2020. On 10th July I received an email stating the product was now out of stock and and someone would be "in touch shortly regarding refunds".

After calling the contact number ***numerous times without getting to speak to a consultant, I emailed customer services multiple times. All I received was an automated response. By this time I am a very frustrated customer!!!

If the product was out of stock, why allow me to purchase and take my money? Online shopping supposed to be convenient especially with the Covid-19 pandemic. However I was inconvenience as I had to leave my home to go into a store to get some assistance. I was advise funds were reversed and should reflect back into my bank account in 7-14 working days. It is over a month since I made a purchase and have not been refunded!!!!!!

Due to my ********** experience I wouldn't recommend Sportscene online or even instore. I frequently buy online and this is by far the MOST PATHETIC AND FRUSTRATING ONLINE AND CUSTOMER SERVICE!!!!