NQ
Nellie Q

1 reviews | Active since Jan 2016

03 Jan 2016, 00:56

Sportscene employee used my account **********ly

I received a sms notification about a purchase made with my foschini card @ sportscene that I was unaware of. When I went to inquire in store I was told that an ex employee by the name of Nonkululeko Ntuli had made the purchase using my I'D number & had resigned. In order for the payment to go through it has to be authorised by another employee which makes it obvious that more than one person was involved in this evil deed. I asked for the record of the purchase & to my suprise & shock the ex employee had also forged my signature. The manager was not helpful at all and and handled the matter very light which I felt was very unprofessional. I was told I had to wait for a minimum of 6 weeks before I can get any sort of feedback. They were very kind though to give me all the evidence I needed to open a ******** case at the police station which I have done. ***** is a very serious ******** offense and I will not rest until all the involved parties are punished. I demand that the **********ly used funds be reversed back into my account and TFG to do something to protect our accounts from thieving, dishonest and wicked employees who target unsuspecting customers. Justice needs to be done

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Replies (1)
Sportscene
Sportscene's reply04 Jan 2016, 10:03
Official
Hello Nellie Qalinge,

Thank you for bringing this to our attention. We've passed your feedback on to the Area Manager who will be addressing this issue immediately. We will be in touch with you as soon as possible to discuss the outcome of this situation.

Thanks,
The Sports Operations team