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Angel M
1 reviews | Active since Dec 2016
28 Apr 2024, 12:19
Sportscene Denlyn(Mamelodi Crossing)
I’m not happy with the service at Sportscene Denlyn (Mamelodi Crossing) I’ve been here well over an hour or more to return something and the attitude of the lady that was assisting me is not good at all, it was almost as if she’s doing me a favour. The store has been open from 9am or maybe earlier but I’m being told they don’t have the Cash amount that they supposed to give back to me. Why the hell does a store take cash or debit card payments when they gonna have issues refunding clients when the need arises??? It’s already past 12pm and I’m still sitting here waiting for a refund. By the way for a big store like this, the range/variety of sneakers kept in store are not satisfactory at all.
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Angel M's updateReviewer Update
28 Apr 2024, 12:56So I called customer care with regards to the refund issue and they asked me to tell the store to call them. And only after that call they checked if they had enough money and guess what??? They had more than enough money to give me a refund yet they made me sit there for the longest time without even offering me an alternative solution. One thing I’ve noted about Sportscene Mamelodi’s employees, their attitude is the worst.
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Angel M's update28 Apr 2024, 12:56
Reviewer Update
So I called customer care with regards to the refund issue and they asked me to tell the store to call them. And only after that call they checked if they had enough money and guess what??? They had more than enough money to give me a refund yet they made me sit there for the longest time without even offering me an alternative solution. One thing I’ve noted about Sportscene Mamelodi’s employees, their attitude is the worst.
