Sportscene Cavendish : Condescending Staff & Bad Customer Service

<p>I visited Sportscene to make a purchase yesterday. To my dismay the way I was treated as i was at the pay point was utterly appalling. The store is a lifestyle apparel store – so does this mean the level of service should be so sub- par that a customer leaves this store feeling demeaned and prejudiced???The staff is utterly disrespectful and unhelpful with a horrible condescending attitude. There are many things I can raise from my experience yesterday at the Cavendish store (i) from my time being wasted by an in- training staff at the till as I think any legitimate run business should give me as the customer a choice to be served by an experienced and friendly sales person (ii) The attitude of the staff is beyond putrid – the experienced sales people are no better , they set the bench mark of such a subpar, poor and nauseating service .laughing , making snide remarks and having personal conversation and inappropriate conversations while serving a customer (iii) There is no level of urgency, being laughed the overall customer service is just so disheartening, that one store can discredit a franchise that has nationwide stores and affiliated to bigger stores such as Foschini Group .Lastly there is no presence of management in the store . I would ask the head office of the franchise to rather close the store - if Sportscene as a group and its affiliates have to be judged based on this one store Cavendish (lack of customer service, absence of management bad attitude and disrespectful staff) I would NEVER EVER set a foot into any of the stores and all affiliations of the store. What kind of behaviour is this store perpetuating? I had to go to Sportscene Kenilworth where there is an actual understanding of a basic level of customer service</p> <p>IT’S A DOG SHOW!! rather close this store and currently it’s a waste of floor space !!!</p>