RP
Robyn P

1 reviews | Active since Dec 2018

28 Mar 2021, 14:04

SportScene Cape Gate ********** Customer Service

Went there today to buy some shoes, there was no one on the floor to assist me, there was a lady hanging up hoodies right by me, I believe another ***orker of hers called her Mikayla (unsure of names spelling) but when I said hi and before u could even ask for assistance she turned around straight up ignoring me and disappeared into the back. She hid in there while I waited another 5 or so minutes looking for assistance in getting a size in a shoe I was interested in. She popped her head out again after those 5 minutes saw me STILL waiting there for assistance and very quickly ducked back behind the door. Another young gentleman finally appeared to assist but was also not very friendly at all. There just seems to be absolutely no care to assist customers in this store from the staff on the floor. Felt so unwelcome and uncomfortable in this store I decided to leave the shoes I was there to buy.

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