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oliviahendricks O

1 reviews | Active since Feb 2017

29 Aug 2019, 17:32

Sportscene canal walk sale item scans original price

I went to sportscene in canal walk and bought a pair of kiddies old school vans that was on sale so I suppose to pay R400, when I got home I checked my slip and actually paid R700. I called the store and told them about the mistake they made and that the extra they charged me should be put back on my account. I was told that I have to go back in to the store and speak to the manager because I'll need to fill in forms.... Bare in mind that I live very far from canal walk. This is a huge inconvenience for me because I have to take the day off from work to do this. Who will compensate me for the petrol that I will need to drive out. With today's technology this is ridiculous!!! This is the stores problem, not mine.

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Replies (1)
Sportscene
Sportscene's reply30 Aug 2019, 16:18
Official
 
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. 
 
Regards, 
The Sportscene team