BB
Bashier B

1 reviews | Active since Aug 2019

13 Aug 2019, 19:21

Sportcene

This whole issue stared when someone was suppose to keep a timberland boot a side for me at one of your stores. Only to find out that they havent kept their word. I then miss out on the half price special and have to pay full price. I was then advised to order the boot online since there was no stock at stores, even though the online system clearly shows there is stock. I went ahead and I bought a timberland boot at sportcene online at the full price, I received it today and I got to say I have never been so disappointed in my life. The box is broken, the shoe is damaged, the boots outside souls are different colors. Like how do you even send such a product out man. It boggles my mind to think that someone has the guts to even send such a product. Did you expect me to just accept the product? From failed promises to paying full price for a damaged product. All I want is what I paid for, an undamaged product.

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Replies (1)
Sportscene
Sportscene's reply15 Aug 2019, 16:25
Official
 We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this.  They will be in touch with you as soon as possible to assist.  Thanks, The Sportscene team 

Best regards,