SC
Siphamandla C
1 reviews | Active since Jan 2018
02 Feb 2019, 12:09
Sneaky business practice
I'm really upset with sportscene!on the 18th of November 2018, I received an SMS stating that my limit has increased from 5800 to about 7400. I then make my way to galleria sportscene to confirm if this was true. I spoke to the lady that told me to ignore it.
The next day on the 19th of November, I receive an SMS stating that they had made a mistake and I must not worry about the SMS. I make a single purchase at Charles and Keith with my card and it does not reflect an increase in my credit.
Upon paying for my monthly installment, I notice that my total amount of credit is the said R7400 and not the R5800. Who authorized that increase in credit?
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Replies (1)Sportscene's replyOfficial
05 Feb 2019, 14:26 Thank you for your feedback, we can imagine you’re feeling very frustrated. We’ve passed your query on to the team – they will look into the matter and get in touch with you directly. Thanks, The Sportscene team
Sportscene's reply05 Feb 2019, 14:26
Official
Thank you for your feedback, we can imagine you’re feeling very frustrated. We’ve passed your query on to the team – they will look into the matter and get in touch with you directly. Thanks, The Sportscene team
