ZJ
Zanele J

1 reviews | Active since Dec 2010

21 Nov 2015, 08:23

Sick Attitude

My friend and I went to the store on the 20th.11.2015 to buy a sneaker which we saw a day before,when my friend asked to try on the sneaker she was a given a plastic bag to put it on first and then try on the sneaker.I could not believe my eyes I hae have been your customer for many years and have been visiting that store on a weekly basis but I doubt I will be doing so.This lady who was helping us was so foul and chicky like we're annoyng her.We therefore asked if she can check where we can get the right size,she walked to the back took her time and then checked for us while we were sitting on the couch at the back so instead of asking us politely to come to the front she kept on saying \sorry

0
Replies (1)
Sportscene
Sportscene's reply23 Nov 2015, 11:10
Official
Hello zanele21,

Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
Dear zanele21

We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.

Kindest regards

The Sports Operations Team