IH
Ilze H
1 reviews | Active since Apr 2019
02 Jul 2019, 13:15
Security Tag left on Sneaker
I was in Capetown for the weekend and purchased a pair of sneakers at Sportscene Canal Walk, I then returned home from our getaway weekend (I live in a town 4 hours away) when I got home and opened the box of sneakers the security tag was still on the shoe! There is NO Sportcene in the town that I live and have no other way of removing the tag I sent an email Sunday and received no response yet I even called and no solution yet, hello peter is my last resort, hopefully I'll get a reply now.
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Sportscene's replyOfficial
02 Jul 2019, 14:17 Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Sportscene team
Sportscene's reply02 Jul 2019, 14:17
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Sportscene team