Rude store assistant

Lady who was working at the ladies section today 06/08/2025 around 13H30 has no respect for customers she was busy with her phone while i waited for her to finish ,when she was done with the fiirst call she was on another while i was standing there next to her waiting to be assisted,i had to ask if she can help me,from there i asked about laybye services she told me they only deal with people who swipe cash for purchases she was so rude ,working with customers ,customer service training needs to be given to her