TS
Thato S

1 reviews | Active since Jun 2015

09 Feb 2016, 07:00

Retailer displays the wrong price

So the Spotscene store manager, Rachel, refuses to my face to sell me the kidis All Star sneacker at the displaced price? The shoe was priced R 629.00 and I got to the till it scanned R 699.00. The display price did not contain an obvious error, was not tempered with and was not on a red sticker. When the sales person picked this up and asked his manager to give it to me at the diplay price, Rachel was just boldly rude and told me the price had changed. When I told her I would report her, she said I could go ahead and tell Hello Peter that her name is Rachel and she is the store manager and will do as she pleases in her shop. According to CPA, if there is an error in the price, the supplier cannot insist that the consumer pay a higher price for the goods than the one they display. But apparently, this Act does not apply in \Rachel's shop\"."

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Replies (1)
Sportscene
Sportscene's reply09 Feb 2016, 10:16
Official
Hello seekoeithato,

Dear seekoeithato

Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.

Regards,
The Sports team