ZS
Zahier S

1 reviews | Active since Jul 2019

17 Jul 2019, 18:57

Poor online website management / customer management

Absolutely terrible! Advertise sales online and then when you purchase product you get an email days later saying no stock! When checking with their customer care they advise they will investigate why their website shows stock when do not have product in their warehouse. 9 days later still Awaiting my refund/ money in account.

Completely unacceptable to run a business like this and tie customers money up due to internal mismanagement!

Will definately 2nd guess any product these guys advertise in future!

0
Replies (2)
Sportscene
Sportscene's reply18 Jul 2019, 16:27
Official
 We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this.  They will be in touch with you as soon as possible to assist.  Thanks, The Sportscene team 
ZS
Zahier S's update02 Aug 2019, 07:50
Reviewer Update
Sportscene, you are a bunch of **********! 2nd time around same issue, this is nothu g else but *****! Do not respond with your generic responses, get a manager to call me now before I expose this ********** **** of your yours ***