Poor Online Service

Item: Sportscene
Rating: 1
Author: Nhlakanipho N

<p>Been tryying to buy a number of items from ur online store, but the site doesn't want to process my order, tried calling ur call center but they were not of any help and reached out to sportscene via twitter hoping to for assistance but they never respond sent them our 15 tweets in a space of a week, not even once did they respond or acknowledge my tweet/offer any help. Now the products, i wanted buy are out of stock. Really dissapointed the level and qualify of service offer by sportscene, really contemplating closing my account and start buying from other retail outlets. </p>

Helpful (0)

Replies (1)

Sportscene's replyOfficial

14 Mar 2017, 11:30

Good day Nhlakanipho Ngobese

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's reply14 Mar 2017, 11:30

Official

Good day Nhlakanipho Ngobese

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team