1 reviews | Active since Jul 2015
Poor customer satisfaction
I ordered 3 items on the cyber Monday deal and 3 days later I received a notification that my order has been cancelled due to the product being over sold. When calling the online customer care I spoke to Damon who advised me that TFG/ Sportscene has placed a notification on their website advising it could happen. No alternative was offered to me as I now would have to purchase substitute items at full value after I requested a gesture of good faith offering something else to the same value at the same price I purchased it. Surely if I had known that the product was sold out I would have purchased different items. This is the worst service I've ever received from a TFG subsidiary brand!
Best regards,
Best regards,
