1 reviews | Active since Mar 2013
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i bought a jacket in July 2015 an a Nike Roche shoe in October 2015 and i returned both items because they were damaged .at first i was advised that the shoe cannot be taken back because i did not have my box and i went back home and i found the box along with the receipt and i was advised that the RM was supposed to approve the returns, i returned these items on the 03/12/2015 and i was advised that i would get a call and until today the item were not reversed and i have not received a call and have not been notified as to what s happening .<br> <br> I called sport scene in midestad mall and was promised to be provided with feedback on the 08/12/2015 and still no one has called to explain and i have no idea of what is happening even though the goods were damaged <br> the RM is supposed to approve and i am supposed to pay for items that are damaged and still be given a run around the service i am getting is poor
Dear naughty21
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Dear naughty21
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
