YS
Yeko S

1 reviews | Active since Jan 2016

19 Jan 2016, 17:33

Phone being repaired since October 2015

I booked in my Huawei Y520 for repairs on the 19 of October 2015 and since haven't had it returned. The phone needed a firmware reload only its 4 month now please people do something about this

0
Replies (1)
Sportscene
Sportscene's reply20 Jan 2016, 11:06
Official
Hello Mthizman,

Dear Mthizman

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.