nJ
najemeya J

1 reviews | Active since Jan 2014

25 Aug 2018, 15:46

Pathetic service at Zeevenwacht

I am completely disappointed in the assistance I received at your branch in zeevenwacht. I returned a shoe that had a definitely manufacturing problem and instead of returning this to the account it was put through again. The amount attitude received by some staff not to mention the stares made the situation do much more frustrating. The short girl was very very helpful .had it not been for her I would have prob a my ended up cursing at chantel that's given wrong info to the cashier's and refused to come and see me hiding in the storeroom

0
Replies (1)
Sportscene
Sportscene's reply28 Aug 2018, 12:49
Official

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team