PATHETIC ONLINE SERVICE....
<p>Pathetic service from SPORTSCENE online store, I purchased 3 pairs of running shoes from your online store on the 19 January 2017, I have recieved the tracking and order number and when I enquired about my order via email, I have received a response from DONITA that due to a "SYSTEM ERROR" my so called order has not been captured. I therefore phoned online assistance and spoke to Zanele, who kept on telling me how she cannot give me an answer as to what happened with my order....very unprofessional and *********** staff I have to say, could you please say as to why do I have a reference/order number showing what I have purchased or is that a technical error as well., PLEASE NOTE I WILL PUT THIS COMPLAIN ON HELLO PETER AND OUR LOCAL NEWSPAPER WITH THE LADIES NAMES INCLUDED. I WOULD NEVER ADVISE ANYONE TO PURCHASE FROM SPORTSCENE ONLINE DUE TO THERE PATHETIC SERVICE.</p>
Good day Akaash Durgean
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team
Good day Akaash Durgean
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team
Good Day, thank you for your response, i hope they contact me back, Zanele from online told me the exact same thing yesterday, that somene would call me back before 12 today (23/01/2017) but to date nothing or no one has called .
Good Day, thank you for your response, i hope they contact me back, Zanele from online told me the exact same thing yesterday, that somene would call me back before 12 today (23/01/2017) but to date nothing or no one has called .
Good day Akaash Durgean
We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Sportscene team
Good day Akaash Durgean
We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Sportscene team
Good day, you guys rep**** me 3 days ago, saying someone would contact me, does it really take SPORTSCENE this long to look into a problem on there side? You guys are beyond words. Next stop I have mentioned that I will be going to our local newspaper to let people know how pathetic TFG SPORTSCENE is, I will include a copy of this complain with your correspondence that I have revived 3 DAYS AGO .
Good day, you guys rep**** me 3 days ago, saying someone would contact me, does it really take SPORTSCENE this long to look into a problem on there side? You guys are beyond words. Next stop I have mentioned that I will be going to our local newspaper to let people know how pathetic TFG SPORTSCENE is, I will include a copy of this complain with your correspondence that I have revived 3 DAYS AGO .
Good day Akaash Durgean
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team
Good day Akaash Durgean
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team
You guys keeping on telling me your' ll passing it to this team or that team, do your'll even know with which team my complain is ? You guys are useless.When you guys feel you wanna contact me your'll can do that, but this is the last message from me, as now I will go to the local newspaper.
You guys keeping on telling me your' ll passing it to this team or that team, do your'll even know with which team my complain is ? You guys are useless.When you guys feel you wanna contact me your'll can do that, but this is the last message from me, as now I will go to the local newspaper.
You guys cuatomer service stinks, still waiting for reply from you for over a week
You guys cuatomer service stinks, still waiting for reply from you for over a week
Sorry make that 2 weeks waiting for a reply
Sorry make that 2 weeks waiting for a reply
I have recieved this email on Saturday Morning and to dat DONITA IS NOT REPLYING TO MY EMAILS,
Good day Akaash,
We would like to offer you with a voucher for the inconvenience caused. The items are no longer available to order online, they are available to purchase in store at the same price. We apologise for the technical error on our side.
Should you require any further assistance, please do not hesitate to contact us by e-mail at ********** or call ***to speak to one of our friendly agents.
Regards,
Donita Bredekamp
TFG Online Shopping Team
I have recieved this email on Saturday Morning and to dat DONITA IS NOT REPLYING TO MY EMAILS,
Good day Akaash,
We would like to offer you with a voucher for the inconvenience caused. The items are no longer available to order online, they are available to purchase in store at the same price. We apologise for the technical error on our side.
Should you require any further assistance, please do not hesitate to contact us by e-mail at ********** or call ***to speak to one of our friendly agents.
Regards,
Donita Bredekamp
TFG Online Shopping Team
Good day Akaash Durgean
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team
Good day Akaash Durgean
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Sportscene team