p***

I have placed an order on the 1st of August (see subject for order number) soon after I received an email stating that my order has been canceled because the product was oversold online.

I sent an email for my money to be refunded on the 5th and I am still waiting for the money to be paid into my account.

I haven't received any feedback as to when the money will be refunded, I have made several calls to customer care and still I have not received any answers, this is really poor service and I would like this issue to be resolved.