Share Your Experience

cS

1 reviews | Active since Nov 2016

30 Nov 2016, 09:12

online service is a ****

<p>I have still not received my money taken from the TFG online service ...this was on black friday weekend ....they took my money and when I called to track my order they told me it's cancelled and that they will refund my money , I told them I want the order instead but they advised I can't get the order for that price ...it's four days now that my money is in the account and no contact has been made to me , I must call them all the time ...I'm so sick of them I need everyone to know this as they messing with me and my money</p>

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Replies (8)

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Replies (8)

Sportscene's replyOfficial

30 Nov 2016, 10:50

Good day carren stevens

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's reply30 Nov 2016, 10:50

Official

Good day carren stevens

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's replyOfficial

30 Nov 2016, 10:50

Good day carren stevens

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's reply30 Nov 2016, 10:50

Official

Good day carren stevens

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's replyOfficial

30 Nov 2016, 10:50

Good day carren stevens

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's reply30 Nov 2016, 10:50

Official

Good day carren stevens

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

cS

carren S's updateReviewer Update

30 Nov 2016, 19:41

It was never my fault the order got cancelled in the first place as one of the staff whom I spoke to the morn before I purchased told me she will resolve my first query first whereby I cancelled one item in my order but the funds for that item was still reflecting and then I heard nothing from her again ...I have been calling all the time , because I feel as a customer I should get what I requested in the first place as this was not my fault ....unless I made the mistake I would have understood , so what I want is my order

cS

carren S's update30 Nov 2016, 19:41

Reviewer Update

It was never my fault the order got cancelled in the first place as one of the staff whom I spoke to the morn before I purchased told me she will resolve my first query first whereby I cancelled one item in my order but the funds for that item was still reflecting and then I heard nothing from her again ...I have been calling all the time , because I feel as a customer I should get what I requested in the first place as this was not my fault ....unless I made the mistake I would have understood , so what I want is my order

Sportscene's replyOfficial

01 Dec 2016, 09:24

Good day carren stevens

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sportscene team

Sportscene's reply01 Dec 2016, 09:24

Official

Good day carren stevens

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sportscene team

cS

carren S's updateReviewer Update

04 Dec 2016, 12:50

I feel u guys are taking me for a fool ....you better call be or I put you in the paper as well , cause it's now over a week and my money has not been returned and no one bother to call ....

cS

carren S's update04 Dec 2016, 12:50

Reviewer Update

I feel u guys are taking me for a fool ....you better call be or I put you in the paper as well , cause it's now over a week and my money has not been returned and no one bother to call ....

cS

carren S's updateReviewer Update

04 Dec 2016, 12:51

How are use even looking into this when u have no further details of the order or myself ...use are a bunch of lying ***** ups...I will keep posting bad reviews on you guys , I.have plenty who cancelled orders because of this

cS

carren S's update04 Dec 2016, 12:51

Reviewer Update

How are use even looking into this when u have no further details of the order or myself ...use are a bunch of lying ***** ups...I will keep posting bad reviews on you guys , I.have plenty who cancelled orders because of this

Sportscene's replyOfficial

05 Dec 2016, 15:42

Good day carren stevens

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sportscene team

Sportscene's reply05 Dec 2016, 15:42

Official

Good day carren stevens

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sportscene team