numbers to order

I went into the ilanga branch about 3 tuesdays back to do printing on a t-shirt I bought at the sandton city branch in December , the manager GOODNESS then told me that they will only have stock on friday and as the guy have been on holiday till that monday I can then bring my shirt to do printing but she said she will call me on Friday to let me know that my numbers and letters have arrived as I did buy it at sandton the labour will be free but I will be charged for the letters as I was happy for that . So now we are going for week number 3 and what else digusted me is that she wrote on her customer for \ white guy "I then asked her why so "