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shaheedrajab S

1 reviews | Active since Dec 2016

24 Aug 2018, 17:53

New staff should be hired at Westgate Mall Branch

I don’t like the staff at this branch in Westgate Mall Mitchells Plain. Whenever I go there they are always standing around, talking to each other, not helpful at all. And when you’re at the till they first finish their conversations or you gotta wait for someone to come to the till to assist. They not friendly, helpful or professional. I LOVE this store so this is not against the store, just this branch. Staff at other branches are SUPER HELPFUL, FRIENDLY and professional. The guys at this branch just stand around and model, are unfriendly and not that much help.

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Replies (1)
Sportscene
Sportscene's reply28 Aug 2018, 12:43
Official

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the area manager, who will get in touch with you directly.

Thanks,

The (your brand) team