KM
Kgothatso M

1 reviews | Active since Aug 2018

27 Aug 2018, 15:12

Never open account with sportscene

Hi

I can’t seems to express how upset I am, I went to sportscene in Randburg just to check my account and to my surprise I found out that there’s lots of things in my account that I did not authorized. I got a call from a lady sometime last month, I don’t remember what was she offering and I turned the offer down. I did not authorized anything and I don’t want anything on my account. So you guys went ahead and took magazines and covers that I didn’t authorize?

I find things kind of activities very unacceptable and I would like you guys to send a recording where subscribed to all the magazines and covers asap if not I am taking this matter further with the ombudsman. The cover and magazines were over R300 and I won’t pay for something I didn’t authorized. If there was any life cover or funeral cover than the person needs to be debarred for dishonesty and integrity

You guys are playing with my money and I thought your company was reputable company but clearly not.

0
Replies (2)
Sportscene
Sportscene's reply28 Aug 2018, 14:40
Official

We’ve passed your feedback on to our customer service department who will see to this as soon as possible. They’ll be in touch with you directly with an update.

Thanks,

The Sportscene team

KM
Kgothatso M's update30 Aug 2018, 09:10
Reviewer Update
Thank you Mr area manager, my problem was resolved. I paid the balance and asked the shop (Sportscene Alex mall) to close my account.