Moti the terrible service manager

Went to the store to buy a pair of snickers an was assisted by a helpful guy called Sbu but unfortunately the snicker on the display was the last pair and it been a white colour the shoes was pretty much dirty and I asked Sbu if you could give me a discount but he could not authorize that but got me his manager. Moti the worst kind of manager I would want to run my business can to my aid by telling me that its not the company policy to offer a discount and in actual fact I was not allowed to buy the snicker because it was meant have be moved from the display. She then went on to tell me about the how the policy sucks because they should give damaged and displayed goods to staff instead of returning to the HQ, but how that was going to assist me. I told Sbu that I will pay for the shoes with the original price and Moti then asks if im demanding or asking for the discount and I wanted to answer her but Sbu cooled me off. The lady is rude and at the pay point she offers me a 5% discount which I refused. I called this morning to speak to a manager then she answers the work phone as her and say cant you hear me baby and I was shocked and I have a recording for that