Money keep on increasing

Hello Peter I have a serious problem I have been making payments but my money it not going down it keep on increasing I have send the TFG customer care all the proof of payment and they said they did not get the payment on February but I have a proof . I try calling them no answer I went to the shop they failed to help me The staff will just give you a phone to call on the call they say I should send email I did

Lungiswa Kumalo

Thank you