Lay By disaster

<p>Dear Sir/ Madam</p> <p>Yesterday, my husband and I had finally paid off our lay by, and we were excited to finally be taking our Sneakers home with us. 4 pairs in total 1 pair of Tubulars and 3 pairs of Ewings. We paid and waited for our package. We waited.... and waited... and waited.... after about 30 minutes the packegae arrives. But 2 pairs of sneakers are missing. We inform one of the sales people at the till, and even though the slip clearly says 4 PAIRS she is urprised. They send someone to the back again, we wait... and wait... and wait again, till eventully the manager approaches us. We tell her that we have beeeen waiting for our package. She again goes to the back to check. We wait.... she returns saying that 1 pair has gone missing. And because that specific was our of stock now we had to take a sneaker in a different colour. Which was quite dissapointing. So after spending so much of our time in the store, eventually we leave with our sneakers in hand. When we get home, I decided to try on my full white pair of Ewings. Only to dicover that my sneaker was actually WET. It seemed as though someone had washed it with Jason Mark sneaker cleaner, and it smealt like it too. They dint do too much of a great job, because half of the sneaker is terribly dirty.</p> <p> </p>