DF
Damien F
1 reviews | Active since Jun 2015
18 Jun 2015, 18:41
JUST come back later
I went to pay my account that i have with the tfg group, when i greeted the lady (Pinky) there was NO response... i gave her my card and said i would like to pay my account, she asked me how much and i told her. My card then for some reason declined which seems to have irritated Pinky, i tried the card again and the same thing happened. That is when she threw my card onto the counter towards me and said JUST come back later.. although it has been 3 weeks i have decided to come to hello peter after another problem(1 of many) today. This is the reason that i will be closing my account and supporting them no more.
Helpful (0)
Replies (1)0
Replies (1)Sportscene's replyOfficial
19 Jun 2015, 09:00Hello Damientf,
Dear Damientf
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Dear Damientf
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Sportscene's reply19 Jun 2015, 09:00
Official
Hello Damientf,
Dear Damientf
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Dear Damientf
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
