Insurance *****

In September 2020 i bought a phone at sportscene city mall in Klerksdorp, from last year till now i didn't read my statement. This year in July 2021 i saw that i have been paying for insurance without my knowledge. When i enquired from the store the manager said i signed and acknowledged that the company will deduct money from me fo insurance. I asked him if i knew that i had an insurance why would i struggle with my phone instead of bring it in. In January 2021 i fixed my phone using my own money. When i called i was told by the insurance that i need to speak to the store manager to sort it. The manager committed ***** and i am expected to ask him to solve my problem.